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Queue or Bot? The Ultimate Debate on Customer Service in the Age of AI

March 5, 2025/

In the digital age, customer service has evolved dramatically. What used to be a simple phone call to a representative has now transformed into a variety of options—some more convenient than others, and some more frustrating. Whether you find yourself waiting for minutes—or even hours—in a queue or speaking with…

The Future of Recruiting: Adapting to Change with AI and Technology

November 1, 2024/

How AI Will Affect Recruitment in the Future The recruitment landscape is rapidly evolving, with artificial intelligence (AI) set to play a transformative role in how companies attract, evaluate, and hire talent. Here are the primary impacts AI will have on recruitment: 1. Automated Resume Screening and Candidate Sourcing AI-driven…

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